WIPO (The World Intellectual Property Organisation) and IFRRO (International Federation of Reproduction Rights Organisations) have developed a compendium of advice for collective management organisations (like CLNZ) on transparency, accountability and governance.
The good news is that CLNZ started out in pretty good shape – so there’s not too much work to do to achieve full compliance with this advice. We’re working our way towards full compliance with the compendium by early 2016.